Question
Download Solution PDFWhich one of the following is the responsiveness to business issues in commercial performance?
This question was previously asked in
UPSC ESE 2021 Official Paper 1
Answer (Detailed Solution Below)
Option 2 : Quotations
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ST 1: UPSC ESE (IES) Civil - Building Materials
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20 Questions
40 Marks
24 Mins
Detailed Solution
Download Solution PDF- To achieve high performance, managers try to improve their customer responsiveness, product quality, and organizational efficiency.
- Customer responsiveness refers to your business's ability to respond to service inquiries and fulfill them in a timely manner.
- This includes both the speed it takes your agents to initiate the interaction as well as the time it takes for them to complete the customer's request.
- We can increase customer responsiveness by reducing time-to-quote.
Hence, option 2 is correct.
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