Which Indian private sector bank offers a self-service delivery facility called 'iBox'?

The correct answer is ICICI Bank.

Key Points

• ICICI Bank offers a self-service delivery facility named 'iBox' for its customers.
• 'iBox' allows customers to collect their deliverables such as debit cards, credit cards, cheque books, and return cheques from a secure locker facility at their convenience.
• The 'iBox' facility is available even beyond regular banking hours, providing 24/7 access to customers.
• Customers are notified via SMS and email once their deliverables are available for collection from the 'iBox'.

Additional Information

• Self-Service Banking
  • Self-service banking allows customers to perform banking transactions independently without the need for a bank representative.
  • Common self-service banking facilities include ATMs, online banking, mobile banking apps, and self-service kiosks.
  • These services aim to provide convenience, reduce wait times, and offer 24/7 access to banking services.
• Locker Facilities in Banks
  • Locker facilities in banks provide secure storage for valuables such as important documents, jewelry, and other precious items.
  • Customers can rent lockers on an annual basis and access them during bank working hours.
  • Many banks have introduced digital lockers for document storage, offering secure, online access to important files.
• ICICI Bank
  • ICICI Bank is one of the largest private sector banks in India, offering a wide range of financial products and services.
  • Founded in 1994, ICICI Bank has a strong presence both in India and internationally.
  • It offers services such as personal banking, corporate banking, investment banking, and insurance.