Given below are two statements: One is labelled as Assertion (A) and the other is labelled as Reason (R) :

Assertion (A): E-Governance is regarded as the ICT-enabled system in achieving Good Governance.

Reason (R): Empathy is one of the desirable characteristics of e-Governance.

In the light of the above statements, choose the correct answer from the options given below:

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UGC NET Paper 1: Held on 11 July 2022 Shift 2
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  1. Both (A) and (R) are true and (R) is the correct explanation of (A)
  2. Both (A) and (R) are true but (R) is NOT the correct explanation of (A)
  3. (A) is true but (R) is false
  4. (A) is false but (R) is true

Answer (Detailed Solution Below)

Option 3 : (A) is true but (R) is false
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UGC NET Paper 1: Held on 21st August 2024 Shift 1
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Detailed Solution

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The correct answer is (A) is true but (R) is false.

Key Points

Assertion (A): E-Governance is regarded as the ICT-enabled system in achieving Good Governance is true because-

  • e-Governance can be defined as the application of information and communication technology (ICT) for providing government services, exchanging information, and transactions, and integrating previously existing services and information portals.
  • The “e” in e-Governance stands for ‘electronic’.
  • e-Governance The use of IT to improve the government's ability to address society's needs. It includes publishing policy and program-related information to transact with citizens.
  • It extends beyond the provision of online services and covers the use of IT for strategic planning and reaching the government’s development goals.
  • Reasons for Opting for e-Governance Better service delivery to citizens. Ushering in transparency and accountability.
  • Empowering people through information. Improve efficiency within Government i.e. between center-state or inter-state. Improve interface with business and industry.

Reason (R): Empathy is one of the desirable characteristics of e-Governance is false because-

  • Empathy is not the desirable element in this perspective, but by Reducing inequality using e-governance tools, everyone can gather information and empower themselves.
  • In this globalized world, knowledge is power, and means of e-governance empower us by providing relevant information at minimal cost, effort, and time.  

That is why the correct answer is (A) is true but (R) is false.

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